Enhancing soft skills in the workplace through coaching and training

I work with your team members, one-on-one or as a group, to help strengthen their soft
skills and individual wellbeing within your business.

What are soft skills?

Soft skills are interpersonal skills, such as the ability to communicate well with other people and to work in a team (Collins Dictionary).

For your business, soft skills relate to; communication, rapport building, relationship building, internal and external customer service and emotional intelligence.

The core purpose and values are at the heart of your business.
They are part of the company’s ‘why.’

Your staff have their own purpose and values also.
This creates their personal ‘why’.

Alignment across employee and company values is essential. If an employee’s personal values are not aligned with the company values, it is likely that challenges, misunderstandings and conflicts will occur.

Why might you want to develop your team members’ soft skills?

We all know good communication and working as a team is critical for success. Some teams work harmoniously and stay on track. Many teams don’t.

Do any of these symptoms sometimes exist in your workplace?


  • Low morale
  • Increased staff turnover
  • Dissociated staff
  • Reduced care in work and decreased production
  • Increased time off
  • “Uncomfortable” work environment


All of the previous and …

  • Verbal conflicts
  • “Sides” being taken
  • A divided workplace
  • Need for increased HR involvement

These symptoms can be a consequence of unresolved conflicts and/or poor communication in the workplace. They can also negatively impact the mental wellbeing of your team.

Unresolved conflicts, poor communication, and high levels of stress over long periods of time have proven to impact people. This can affect meeting effectiveness, productivity, projects, and the work environment. It negatively impacts your business and your bottom line.

Business Coaching options

Below are a few Business Coaching options being offered. I, or working with others in business expertise, can create coaching solutions specific to your business needs. Contact me to find out how we can help.